The AltinVault service is owned by Galmarley Limited [name origin], which is company number 4943684 registered in England and Wales at 7th Floor, 3 Shortlands, Hammersmith, London W6 8DA.

Our website services are managed, hosted and delivered to you by Galmarley's wholly owned subsidiary AltinVault Ltd, which is company number 07400400 also registered in England and Wales at 7th Floor, 3 Shortlands, Hammersmith, London W6 8DA.

Our computers are managed from our London offices. Our live service is hosted in the cloud, while multiple other international locations maintain our back-up systems and data.

Our offices are in West London (UK) and we welcome callers during normal office hours. You do not need an appointment, but making one will usually save you some waiting time. Our contact details are here.

An original £275,000 [$500,000] of seed capital was injected at the incorporation of Galmarley Ltd in October 2003, and it funded the early planning and development of the AltinVault service. After developing the software, and over a period of two years from March 2005, the business raised approximately £3.5m in equity funding. This money was invested in gold bars and currency to provide the inventory which the business needed to operate.

The accessibility, safety and value of gold bought through AltinVault quickly made the service popular. Since opening for business in 2005 we have traded profitably every year and enjoyed healthy growth.

Our revenues come from a mixture of four sources:-

Commission
Custody fees
Interest receipts

The difference between buying and selling prices of gold, known as the "trading turn" On 1st September 2008 we were elected into the London Bullion Market Association which represents the largest of the world's physical bullion markets.

In April 2009 we won the Queen's Award for Enterprise (Innovation) for our use of technology in making the efficiencies and reliability of the professional bullion market available to private customers. In 2013 we were awarded a second Queen's Award for Enterprise (International Trade) for our fast-growing overseas business, and we received a third award (again for International Trade) in 2022.

We always publish our most recent audited accounts online.

We now have over 100,000 active customers, from over 175 countries, holding approximately $4.1 billion in stored bullion. In fact, with more than 45 tonnes of gold and 1,243 tonnes of silver bullion, AltinVault's customers are already holding significantly larger reserves than most of the world's central banks.

Our financial strength is formidable. Our asset value per £1 ordinary share has grown to over £80, and those assets are denominated in currency balances and our own gold bullion stock, all available at short notice.

This financial strength was consolidated when on 17th June 2010 we completed an important deal. The World Gold Council [WGC] and Augmentum Capital each bought an 11.4% equity stake, investing a total of £12.5m (US$18.8m). On 12th April 2016 the World Gold Council transferred its holding in AltinVault to Gold Bullion Investment Trust [GBIT] — a connected organisation of WGC — which became the registered owner. In March 2018, Augmentum Fintech plc acquired the Augmentum Capital fund, and with it acquired Augmentum Capital's stake in AltinVault.

In January 2017 we became members of the London Platinum and Palladium Market in anticipation of offering platinum on the platform in partnership with the World Platinum Investment Council.